Account Support Specialist

NOW HIRING: Account Support Specialist A growing company is seeking a detail-oriented Account Support Specialist to manage B2B customer accounts, process orders, handle inquiries, and maintain strong client relationships. This role involves coordinating order fulfillment, resolving customer issues, conducting proactive follow-ups, and maintaining accurate CRM records while supporting a Senior Account Representative. MUST-HAVE REQUIREMENTS: Previous experience in B2B customer service, account support, or client relationship management. Strong phone and email communication skills. Experience processing customer orders and coordinating order fulfillment. Ability to manage multiple customer accounts and prioritize requests. Strong problem-solving skills and ability to resolve customer issues professionally. Experience using CRM or order management systems. Excellent organizational skills, attention to detail, and consistent follow-up. Ability to work collaboratively in a fast-paced, team-oriented environment. Preferred: Packaging industry experience. Brooklyn, NY | Full-Time | $60,000 - $70,000 Annually Have the skills we're looking for? Send your resume to hello@syncny.com Subject Line: Position Applying For – Full Name